Frequently Asked Questions - Home PC Users

How can I stop spam?

You can't. The spammers get your address by reading email stored on computers belonging to people you’ve corresponded with in the past, using malware. Once they have your address they'll keep it and sell it to other spammers. It was once said that you shouldn’t reply to spam as this will only encourage them, but this is no longer true—the reply won’t even reach the real sender. The only defence is to take care who you give your email address to. Most ISPs will attempt to filter spam, but its an inexact science and risks deleting some genuine messages along with the bad ones.  Products that attempt to filter spam on your PC are much less effective.